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NGCSU SHARED SERVICES FAQS
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Questions submitted as of March
5, 2009:
How does this transition affect reimbursement
checks from medical flexible spending accounts?
We will continue to process medical and dependent
care flexible spending account checks on campus.
Employees will still submit paper claim forms to HR;
there should not be a noticeable change in the level of
service.
Will my personal information (such as SSN, bank
account number) be secure?
Yes, ADP provides several layers of security,
including digital certification of the computer that is
accessing their database and SSL encryption of
confidential data. Additionally, CIOs at each USG
university/college have been working with ADP to ensure
that USG security concerns have been adequately
addressed.
What about individuals who have no checking account?
Will this force them to get a checking account?
Paper paychecks will continue to be available, but
they will be delivered to the employee's home address
via US Mail. Employees who do not want a checking
account might want to consider establishing direct
deposit to a savings account, instead.
I scheduled my mortgage payment on the 26th, based on
being paid on the 25th. Does anyone care?
We care very much. NGCSU is one of four
institutions in the USG that currently pay their
employees before the last working day of the month.
All four institutions made strong arguments for
continuing the practice, but the cost savings gained by
standardizing pay practices and consolidating the
payroll processing function would be greatly reduced if
additional pay dates were added.
How does this affect summer faculty pay dates?
This is still being discussed. We'll announce
the decision as soon as we can.
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